Congratulations, you’ve finally launched a brand new site or platform at your organization! After all your blood, sweat and tears, it’s time for your users to log in and discover how much easier their jobs are going to be now.
Wait… where is everyone going?
Transitioning to a new technical tool can be overwhelming for users, especially those who may not have a technical background or expertise. Whether you’re rolling out a new web platform, workflow or back-end system, your success is ultimately tied to users’ ability to thrive in it. In this session, we’ll explore best practices for immediate and long-term adoption support, discuss the power of feedback loops and how to create a training plan tailored to your organizational needs, starting in the project’s early phases. This session will include insights backed by examples from large-scale migrations and multisite projects providing a reliable guide to navigating the process with confidence.
