Consolidating 50+ departmental websites into a single, user-centric platform is no small feat. In this case study, we share how Tulare County transformed a fragmented web presence into a modern, accessible platform that puts user needs first. We leveraged Drupal’s multi-site capabilities (Acquia Site Factory) to centralize 300+ content authors onto one system, integrated a Digital Asset Management (DAM) for shared media, and built a unified design system for a consistent look and feel across all pages. Most importantly, we implemented an intuitive “I need to…” cross-site navigation – a task-based menu where each department contributed their top user tasks (with descriptions and keywords). This service-oriented design allows residents to easily find the information they need without wading through departmental silos, essentially giving content to the user without the hunt.
This session is presented by our Platinum Sponsor, Acquia, and their partner, Hounder.
